Last updated: July 2026

1. Introduction

FLY Rent a Car (“we”, “us”, “our”) is committed to protecting your personal data and your right to privacy. This policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

2. Data We Collect

When you make a reservation or contact us, we may collect: full name, email address, phone number, passport or national ID number, driver’s licence number and expiry date, payment information, and vehicle pickup/return locations.

3. How We Use Your Data

• To process and manage your rental reservation
• To verify your identity and driving eligibility
• To communicate booking confirmations and updates
• To comply with legal obligations

4. Data Retention

We retain your personal data for a maximum of 3 years after your last rental, unless a longer period is required by law. After this period, your data is securely deleted.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at: +389 72 525 500 or via WhatsApp.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.